8556 Seneca Turnpike
New Hartford, NY

(315) 768-2928

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The Affordable Hearing Aid Center

Hearing Aid Repair and Maintenance

Hearing aids have very few moving parts, but that doesn’t mean that they may never need repair. If you ever have a problem with your hearing aids, it's good to know that New Hartford Hearing Center is here to help.

Whether it’s a problem with a battery door, build up of debris or wax, exposure to moisture or even physical damage, the hearing aid specialist can assess the situation and even perform many repairs while you wait.

Even if you didn’t buy your hearing aids at New Hartford Hearing Center, we may be able to make the repairs you need. So, bring your hearing aids in or give us a ring for a free evaluation.

Troubleshooting common hearing aid problems at home

If the volume isn’t loud enough, check the volume control. If you have a manual volume control, it might have been turned down by accident. Next, check the receiver tube for wax, debris or water. Make sure there is no wax covering the microphone.

If the sound is distorted, your batteries might be weak. Remove the old batteries and inspect the battery contacts for corrosion or debris. If the contacts are soiled, gently clean them with a cotton swab and a drop of vinegar. Completely dry battery contacts, then install fresh batteries and firmly close the battery door. Also, check to make sure you didn’t set the device to telecoil by accident.

If the hearing aid is completely dead, make sure the device is in the “on” position. This fixes many dead hearing aids as they are turned off by accident. If this doesn’t revive your device, remove the batteries and replace them with fresh batteries.

Whistling and feedback may be caused by excessive wax build-up. Clean your ears and your hearing aids of any wax. If these troubleshooting steps do not solve your problem, bring your hearing aids to New Hartford Hearing Center.

Hearing aid repairs

Every hearing aid sold by New Hartford Hearing Center is backed by a manufacturer’s warranty. Even if that initial warranty has expired, we may be able to repair your devices for a small fee. When you bring your hearing aids in, we will diagnose the problem, provide you an estimate of the cost of repair and advise if it is better to repair or replace the devices. Depending on the hearing aid manufacturer, some repairs may be backed by a new one-year warranty.

Hearing aid maintenance

Bring your hearing aids to New Hartford Hearing Center for regular deep cleaning. The hearing aid specialist has training and tools to perform a deep-cleaning of your devices that you can’t do at home. Hearing aids that are cleaned regularly perform better and have a longer life.